This Privacy Policy declaration clarifies what information we collect about you, why and how we use the information, and your rights in relation to the information we provide.
WHO ARE WE?
INTERCAPITAL MARKETS AD is licensed and regulated by the Bulgarian supervision commission broker with license RG-03-0204 / 24.02.2006. INTERCAPITAL MARKETS AD is registered in the Commercial register with UIC 131057477, with its headquarter and registered office in the city of Sofia, 6 Dobrudzha street, 3rd floor, represented by Nicolay Mayster and Nataliya Amzina.
CONTACT DATA WITH INTERCAPITAL MARKETS AD:
Address: Bulgaria, city of Sofia, 6 Dobrudzha street, 3rd floor.
Phone: +359 2 921 05 10
E-mail: office@intercapitalmarkets.com
Website: www.intercapitalmarkets.com
CONTACT DATA WITH THE DATA PROTECTION OFFICER OF INTERCAPITAL MARKETS AD:
Phone: +359 2 921 05 12
E-mail: office@intercapitalmarkets.com
BASIC PRINCIPLES WE FOLLOW WHEN WE COLLECT PERSONAL DATA:
We at INTERCAPITAL MARKETS AD are aware of the responsibility we carry for the security of your personal data. We always aim to process and manage your personal information in a transparent manner, that is why we observe the following principles:
• We process your personal data for the purposes pointed out in this Privacy Policy declaration; or for specific purposes that we have expressly shared with you; or for the purposes for which you have given your consent;
• We strive to collect the minimum data we need;
• To keep your personal data accurate and up-to-date;
• When we no longer need your personal data, we delete or anonymize it so that it does not allow your identity to be identified.
WHAT PERSONAL DATA MEANS?
According to the General Data Protection Regulation, personal data are defined as:
"Any information relating to an identified individual or identifiable individual ("data subject"); an identifiable individual is an identifiable person, directly or indirectly,
in particular by an identifier such as name, identification number, location data, online identifier or by one or more features specific to that individual's physical, physiological, genetic, mental, economic, cultural or social identity;". Therefore, personal data is not only your name and personal identification number, but also your home address, email, telephone number and more.
WHAT KIND OF PERSONAL DATA WE COLLECT AND PROCESS?
In the course of our special investment activity, we process different types of personal data according to the categories below. Depending on the specific products and/ or services in connection with which we have a contractual relationship, we process some or all of the data below.
Category of personal information about customers:
• physical identity: three names, personal identification number/ personal number of foreigner (or other identification number), date and place of birth, address, copy and data of identity document, nationality, country of residence; if the client is a foreign person - similar identification data;
• economic identity: participation and/ or holding of securities of companies, bank account, information of the source and amount of regular income, assets, including liquid assets, investments and real estate, regular financial liabilities, and other relevant information applicable to the European and national regulations;
• professional experience and knowledge in the field of investment activity: education, qualification, employment, work experience and knowledge in the financial sphere and trade in financial instruments, investment goals, nature, volume, period and frequency of transactions and other information in accordance with the applicable European and national regulations;
• data for identification and assessment of money laundering risk and financing of terrorism: information about the client and the client's representative, origin of the property, transaction counterparties, business activities, real owner, if the client is prominent political figure in relation to the LMML and LMFT, etc .;
• VAT number and tax jurisdiction;
• register with the telephone conversations with clients according to the requirements of the delegated Regulation (EU) 2017/565 and the applicable national regulation;
• contact data such as address, phone number, e-mail;
• history and information related to the services we had provided to you.
Source: the individuals subject to the personal data collection as well as public registers.
Category of personal data of counterparties:
• three names and PIN (or other identification number where applicable);
• contact details for correspondence (address, telephone, email);
• Identity document details when authentication is required;
• where applicable, bank account number or other bank and payment information in connection with agreed payments by bank transfer to and from INTERCAPITAL MARKETS AD;
• history and information in connection with the contracts concluded with you.
Source: the individuals subject to the personal data collection.
Category of personal information about visitors to our web pages:
• name (when sending a request);
• correspondence email (when sending a request);
• information about your inquiries made through our websites;
• If “cookies” and similar technologies are used, they could collect information about the electronic terminal device used, the type of device, the operating system used, the IP address when visiting a website maintained by INTERCAPITAL MARKETS AD.
Source: the individuals subject to the personal data collection as well as cookies and similar technologies.
In all cases, when processing your personal data, we are obliged to comply with the rules set out in this declaration, as well as the requirements of the applicable European and national legislation in the field of personal data protection.
THE PERSONAL DATA WE COLLECT ARE PROCESSED ONLY FOR THE FOLLOWING PURPOSES:
The purposes of processing personal data are related to identify our clients, performing a assessment of an appropriate service, and meeting all other applicable regulatory requirements.
In particular, these purposes include the following:
• for identification of persons according to the regulatory requirements;
• providing appropriate investment products and services and risk assessment to clients;
• classification of the client as professional or non-professional;
• determining the tax status of the client for the purposes of the automatic exchange of financial information in the field of taxation;
• fraud prevention and money laundering;
• concluding and executing contracts with clients;
• preparing and sending invoices and other accounting documents to clients;
• correspondence with clients about the products and services provided, sending various notices, marketing messages, news, notification of problems, errors or to respond to your requests, complaints and suggestions;
• fulfillment of obligations of INTERCAPITAL MARKETS AD according to instructions and orders of state bodies or persons performing public functions (e.g. FSC, BSE, CPDP, NRA, NSSI, State Agency for National Security Agency, municipalities, courts, private enforcement agents and others.);
• fulfillment of other regulatory obligations of INTERCAPITAL MARKETS AD provided in the Markets in Financial Instruments Act, Delegated Regulation (EU) 2017/565, LMML, the Accounting Act, the Tax and Social Insurance Procedure Code, The Commercial Law as well as the fulfillment of all other obligations of INTER INTERCAPITAL MARKETS AD, provided in the current European and national legislation.
THE REASON THAT GIVES US THE RIGHT TO PROCESS YOUR DATA IS:
Execution of contract
The processing of your data is necessary to take steps to enter, as well as to fulfill the contractual relations with you, including the provision of investment services.
Legal obligation of the administrator
The processing of your data is also necessary in order to comply with our legal obligations under the Financial Instruments Markets Act, Delegated Regulation (EU) 2017/565, the LMML, the Accounting Act, the Tax and Social Insurance Procedure Code, the Commercial Code law, as well as to fulfill all our other obligations as provided for in current European and national legislation.
Legitimate interest of the administrator
In some cases, we process personal data based on our legitimate interests, only if such processing does not affect your fundamental rights and freedoms.
For example, based on our legitimate interests, we provide our clients with additional information about the products and services they already use.
Based on our legitimate interests in establishing, filing and defending legal claims, as well as providing the necessary documents to clarify a possible legal dispute, we store personal data files for which no special minimum period has been provided, until the expiry of the limitation periods specified in the Law on Obligations and Contracts.
Consent
Based on your consent, INTERCAPITAL MARKETS AD may send you notices, news, notices, advertising and marketing messages regarding the provided investment products and services.
VOLUNTARY PROVISION
We process your personal data in order to provide the products or services for which an agreement with you is or has already been reached, for the fulfillment of our regulatory obligations and for the purposes for which your explicit consent has been obtained.
In case of refusal to provide personal data, INTERCAPITAL MARKETS AD may be unable to conclude or fulfill obligations under a contract already concluded with you.
Upon withdrawal of the consent to receive notices, news, notifications, advertising and marketing messages regarding the provided investment products and services, INTERCAPITAL MARKETS AD will stop processing your data for these purposes.
WHICH EXTERNAL ORGANIZATIONS/ PERSONS HAVE THE RIGHT TO RECEIVE PERSONAL DATA PROCESSED BY US?
We do not disclose your personal data to external organizations/ persons before making sure that the processing complies with the applicable European and national data protection laws, strictly controlling whether the processing is carried out subject to the legal basis and subject to technical and organizational data protection measures.
The reason for providing personal data is the fulfillment of a legal and contractual obligation.
We may provide personal data to some of the following categories of recipients:
• to authorities, institutions and persons in respect of which we are obliged to provide personal data under the applicable legislation (FSC, BSE, Central Depository, CPDP, NRA, NSSI, National Security Agency, municipalities, courts, private enforcement agents, etc.);
• counterparties who have committed to confidentiality in the performance of legal or contractual obligations, subject to applicable data protection legislation, including:
o persons providing postal and courier services;
o persons providing services as a bound agent;
o persons providing accounting and auditing services;
o IT and telecommunication service providers;
o persons providing services as a clearing participant;
o persons providing legal and other external consulting services in various fields.
• to banks.
• our employees authorized to process personal data solely in connection with the performance of their duties.
TRANSFER OF PERSONAL DATA TO A COUNTRY OUTSIDE THE EU
We do not provide your personal data to non-EU countries.
If we decide to provide your personal data outside the EU, you will be notified.
Each transmission will be made in accordance with the requirements of the General Data Protection Regulation: subject to an adequate decision by the European Commission, subject to appropriate guarantees or binding company rules approved by the competent authority.
Outside the above cases, INTERCAPITAL MARKETS AD may provide your personal data to non-EU countries only if you have given your consent or the transmission is necessary for the conclusion/ execution of contracts between you and INTERCAPITAL MARKETS AD or contracts concluded in your interest.
DATA RECORDING PERIOD
INTERCAPITAL MARKETS AD only processes your personal data for the period necessary to achieve the purpose for which they were collected.
Upon completion of the purpose, we cease processing the data, exceptionally storing them until the finalizing all financial relations, subject to a legitimate interest and/ or expiration of the statutory terms provided for in the current legislation: Markets in Financial Instruments Act, Delegated Regulation ( EU) 2017/565, LMML, Accounting Act, Tax Procedure Code, Commercial Law, Value Added Tax Act, Law for obligations and contracts and other laws, in which is provided a minimum period for storage or exercising legal claims.
For example: INTERCAPITAL MARKETS AD is legally obliged to storage data and information of its clients for a period of 5 years in accordance with the requirements of the LMML and the Markets in Financial Instruments Act, and for a period of up to 10 years data of clients in accordance with the requirements of the tax and accounting legislation.
Other documents with personal data for which no minimum statutory period of storage is provided shall be kept until the expiry of the statutory limitation periods for filing legal claims (three or five years depending on the type of the claim) with a view to the legitimate interest of INTERCAPITAL MARKETS AD for the establishment, filing and defense of legal claims, as well as the provision of the necessary documents for clarifying the legal dispute.
In case of changes in the applicable legislation concerning the above terms, we INTERCAPITAL MARKETS AD will comply with the applicable regulatory requirements.
YOUR RIGHTS AS A SUBJECT OF PERSONAL DATA ARE THE FOLLOWING:
At any time while storing or processing your personal data, you have the following rights:
Right of access
You have the right to request a copy of your personal data from INTERCAPITAL MARKETS AD and the right to access your personal data at any time.
Right to request a transfer
You have the right to request from INTERCAPITAL MARKETS AD your personal data in a form that is convenient for transfer to another data controller, or to request that we do so.
It is important to keep in mind that this right is only applicable when:
• The processing is based on your consent;
• The processing is performed in connection with the performance of a contract;
• The processing is done by automated means;
Right of correction
You have the right to ask INTERCAPITAL MARKETS AD to correct without undue delay your inaccurate personal data as well as data that are no longer up to date.
Right to be deleted (right to be "forgotten")
You have the right to ask INTERCAPITAL MARKETS AD your personal data to be deleted.
It is important to keep in mind that this right is only applicable when any of the following is true:
• your personal data are no longer needed in relation to the purposes for which we have collected them;
• withdraw the consent you previously provided to us for the processing of your personal data, and we no longer have any other legal basis for the processing of your personal data;
• express your objection to the processing of your personal data for direct marketing purposes;
• express your objection to the processing of your personal data about the legitimate interests of INTER INTERCAPITAL MARKETS AD and there are no legitimate grounds for processing that have an advantage (such as improving the user experience on the website);
• personal data are not lawfully processed;
• your personal data must be erased to comply with the law.
Right to restrict the processing
You have the right to ask INTERCAPITAL MARKETS AD to limit the processing of your personal data, in which case the data will only be stored but not processed;
It is important to keep in mind that this right is only applicable when any of the following is true:
• you do not consider the personal data we process to be accurate and up-to-date;
• personal data are not lawfully processed, but instead of deleting, you want to limit their processing;
• we no longer need your personal data for the purposes for which we have collected it, but you require the data in order to establish, pursue or defend legal claims;
• you have objected the processing of your personal data and are awaiting confirmation that your interests in relation to such objection have an advantage over the legitimate grounds for processing your data.
Withdrawal of consent
You have the right to withdraw your consent for processing your personal data at any time by a separate request made to the controller if your data is processed only on the basis of consent.
Right to object
You have the right to object to certain types of processing, such as direct marketing (including unsolicited advertising).
The right not to be subject of an automated decision-making
You have the right to object of an automated processing, including profiling.
Automated decision-making means that certain decisions are made automatically without human intervention.
If we intend to use such methods, we will inform you and give you the opportunity to express your objection to such processing in advance. In addition, you are free to contact us for further information regarding such processing.
Right of complaint
If you believe that we do not process your personal data lawfully, you can contact us to clarify the matter on the above correspondence or e-mail address. INTERCAPITAL MARKETS AD will reply to you no latest than 1 (one) month from receiving the complaint. Of course, you have the right to file a complaint directly to the Commission for Personal Data Protection, and you have the right to a judicial protection.
The address for filing a complaint to the Commission for Personal Data Protection is: 1592, Sofia, 2 Prof. Tsvetan Lazarov.
HOW CAN I RECEIVE AN ASSISTANCE FOR THE EXERCISE OF MY RIGHTS?
It is necessary to fill in a request according to a Specimen, which you will receive after submitting a request to the contact details of INTERCAPITAL MARKETS AD.
Address: Bulgaria, city of Sofia, 6 Dobrudzha street, 3rd floor.
Phone: +359 2 921 05 10
E-mail: office@intercapitalmarkets.com
Website: www.intercapitalmarkets.com
CONTACT DATA WITH THE DATA PROTECTION OFFICER OF INTERCAPITAL MARKETS AD:
Phone: +359 2 921 05 12
E-mail: office@intercapitalmarkets.com
A declaration of use of cookies and other technologies
We may also collect information about you through the use of cookies and other technologies when you visit our website or third party site. The use of cookies on the website is intended to provide you with more useful and interesting content for you.
Cookies generally do not collect personally identifiable information, but if such is collected, we will treat this information in accordance with this Privacy Policy declaration.
The information we collect for you through cookies could be the following:
• time spent on the website and pages visited;
• information about your device's browser and operating system;
• The IP address of the device you are using;
• the links you use while using our site.
The use of cookies depends on the functionality of our website, but there are also cookies that you can refuse or block without affecting the functionality of the website.
Information on cookies used
From your browser settings, you can see all the cookies currently used on our site, as well as information about when a particular cookie is created and when it is deleted.
The types of cookies that could be used on the website are as follows:
Required cookies
These cookies support the proper functioning of our site because they allow you to view the information contained therein and to use its features. For example: these cookies allow us to display the information on our website in the correct language and more.
Functional cookies
These cookies allow us to match the performance of our website with the preferences of our visitors and users, in order to use their full functionality, to be able to watch video content and other. This information is completely anonymous, used for very limited purposes and is stored for a limited period of time.
Analytical cookies
Analytical cookies allow us to get information about the traffic to our website, whether users can easily access it, and what content is most interesting. The information is used for statistical purposes only and is not intended to be personally identifiable to users. The analytics tools are provided by Google Analytics and Adobe Analytics, and the information collected about your IP address is not associated with any other information stored by Google and Adobe.
Precision targeting cookies
These cookies do not store personal information, they only collect information about how you have used our site. They can be activated by our advertising partners to show you relevant ads and information. They do not directly store personal information, but are based on the unique identification of your browser and Internet device.
More information for cookies management
http://www.allaboutcookies.org/faqs/cookies.html is a useful resource with many detailed information about cookies and how to manage them.
Refusing cookies
You can delete and block all cookies already stored on your computer. However, if you do this, you may need adjust manually certain settings each time you visit the website, and some services and features may not work.
If you would like to request a refusal for using cookies in your browser, you can do so through your browser settings and by installing Google Analytics Opt-out Browser Add-on.
You can get acquaintеd with our Privacy Policy in the Documents menu.